What is a Warmline

Fostering Human Connection: The Purpose of Warmlines

The Calls For Comfort is a warmline that provides a friendly listening ear to anyone who may need it.

This is not a hotline. In case of a crisis, please call 911.

A warmline is run by peers who are willing to lend a kind ear. “Peer” run, means you will not be labeled or treated as “other.” Warmline volunteers are simply here to hold space for you, through empathy and compassion. They bear no responsibility towards you, the people in your life, or the situation you are in – either during or after your call. Warmline volunteers are required to report based on the requirements of the law of the land. Warmlines support people from all walks of life facing challenges that may be multifold and/or multidimensional. They are meant to foster a human connection. Most importantly, they are intended to help people manage their concerns, before the occurrence of the crisis point for them.

A warmline can be used to provide support for, but is not limited to:
  • Emotional well-being
  • Physical ailments
  • Postpartum
  • Addictions
  • Parents
  • Children
  • Spouse
  • Family (immediate, extended, in-laws)
  • Friends
  • Community
  • Financial
  • Resources
  • Celebrate an accomplishment
  • Help you calm down
  • Talk about things
  • Get a different perspective
  • Brainstorm
  • have someone listen to you
  • have someone hold space for you
  • Help you feel validated
  • Help you think through things
  • Chitchat
  • Reassure you
  • Vent
  • Be present for you
  • Discuss daily struggles
  • and much, much more.
It is unfortunate that despite the obvious value of warmlines, many people - even those involved with therapy and other mental health services - do not know what a warmline is, or that they even exist.

Please help us spread the word about the Calls For Comfort warmline to everyone - we all have a need to be heard!
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